California drivers still seeing month-long delay for new license

9:41 PM, Mar 17, 2011   |    comments
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SACRAMENTO, CA - The DMV Thursday said continued production problems involving the state's new driver's license mean drivers are still facing delays in receiving their new licenses, with the average wait time now about one month.

DMV spokesman Mike Marando said security features in the new licenses aimed at making them tougher to copy or forge are causing manufacturing and quality control problems, but he said the contractor responsible for making the licenses is improving. "Last year we had an error rate of about ten percent, right now it's down to five percent," Marando said. "So we're accelerating production and also working through the backlog."

Marando said last year drivers had to wait an average of six weeks for a license.

Marando said drivers shouldn't worry about getting a ticket for having an expired license because the information is updated in the DMV's database within five days of renewing a license.

California's new licenses are manufactured by L-1 Identity Solutions of Stamford, Connecticut under a five-year $62.8 million contract.


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